At SPAR, our philosophy is all about being ‘Tuned In’. We aim to be ‘tuned in’ to the needs of our customers in each and every one of our shops across the UK. This is at the core of our business and sets us apart from our competitors.
What does ‘Tuned In’ mean?
‘Tuned In’ is what makes us different and we deliver that difference every day.
We are local, our stores have local owners and our products are supplied by local and regional companies.
We really understand the local community because we are part of it.
We develop our stores in line with the needs of our customers.
We work with local people, support local initiatives and support other local businesses.
We respond on an individual basis to local needs and know our customers.
We are independent
As we are a network of independent retailers and Regional Distribution Companies (RDCs) we can make decisions on how each store looks, how we serve our customers and which products we sell on a local level. The store, its products, services and layout are designed for our customers by the store owner, who is part of the community, or by local managers who understand local needs.
We are customer-driven
We understand and listen to our customers’ needs, and are continuously striving to give them what they want and to deliver the very best service.
We are ‘Tuned In’ and we try to demonstrate this to our customers at each and every store, every single day.