We want our retailers to feel supported in everything they do. While our Business Development Managers offer you a friendly face, we also provide practical help as well as all the vital information you need to get the best out of your business.
Helping you run your business
We've developed a range of services specially for retailers, including a monthly magazine, Better Business, full of SPAR news and fascinating features, a Virtual Academy for all those niggling questions you might need the answers to out of hours, the latest information on Human Resources matters to help you manage your staff, an efficient ordering system and more...
A monthly magazine, SPAR Today
Published every month, SPAR Today is just for you, our retailers. It's full of SPAR news as well as hints and tips on how to get the best out of your business.
SPAR Virtual Academy
This is an interactive website available around the clock that answers common questions retailers ask, and also allows you to post questions for us to reply to. This service covers many areas such as current legislation and legal requirements related to store operations and licensing laws, or even distance-learning training, and is treated very much as an encyclopaedia of retailing by our members.
SPAR and Xpert HR online
This step-by-step guide is designed to help with staff management, giving our retailers access to legally compliant documentation, ensuring that they are complying with the following procedures:
- Fair recruitment procedure
- Absence management, appraisals and grievances procedures
- Planning and allocating work procedures
It also offers guidance and information on the following:
- Team briefings and development procedures
- Training procedures
- Sickness management procedure
- Health & safety procedures
SPAR in-store print service
SPAR offers an online printing service where Real Deals promotion material can be downloaded and printed. Retailers can also use it to print professional recruitment materials to advertise staff vacancies.
To sell or not to sell
Selling alcohol to under-age drinkers is illegal, and to help you avoid this we have produced a simple guide to keeping on the right side of the law and the procedures that should be followed including documentation that needs to be kept when dealing with alcohol sales. Our free ‘To sell or not to sell’ kit consists of policy booklets, staff posters, competency tests and credit-card-sized reminders for staff, covering the guidelines and regulations regarding age-related and restricted products.
SPARPos
SPARPos is a system that allows retailers to place orders as well as provide a wealth of management reports to help retailers stay on top of their businesses.
Operation Excellence
Operation Excellence is a simple-to-use guide that includes appropriate documentation on maintaining store standards and keeping ambient and temperature-controlled records in line with Trading Standards and Environmental Health recommendations.