SPAR - There for you

SPAR makes staff management easy through comprehensive training materials covering all areas of store operations. Our modular programme enables retailers to manage each employee's specific requirements. Modules are quick and easy to work through, yet ensure high standards by focusing on delivering helpful service to every customer.

Six modules include training logs, certificates and review materials:

1. Power of Personality

2. Think Like a Customer

3. Customer Contact

4. Our Place in the Community

5. Silence Service

6. Your SPARkling Service - our latest award-winning addition

Business expertise on call

Each SPAR retailer benefits from a team of business and development advisers who can assist with every aspect of operations. Because our advisers are constantly working with different retailers, you benefit from best practice across the entire group.

Our business advisers will assist you with:

1. Advice on store design and development such as re-fit project management, store investment

2. Merchandising - specialist advice on category management techniques, merchandising and the right product categories for your store

3. Staffing issues - training, grievance procedures, retention and development

4. Applications for financial help in times of crisis or hardship such as family illness or bereavement

5. Access to free services provided by SPAR, such as counselling for any employee who has faced a traumatic situation at work.

Part of a thriving retailer community

Once you join SPAR, you'll be invited to events designed to give you new ideas, explore issues and problems, and socialise with other retailers. We have a full calendar of events dedicated to discussing and agreeing major decisions.

Our members elect retailers in six regions to represent the interests of all our stores in major decisions concerning company strategy, our national marketing programme and future developments. Regular meetings and events ensure that we get your opinions on key issues and that we can respond. Your feedback counts and is a major factor in our success.
SPAR also runs roadshows, tradeshows, local, national and international conventions - all designed to keep you up to speed with the latest industry developments and give you the chance to meet fellow retailers.

We also keep you up to date through:

Intouch Magazine

SPAR in-house magazine packed with news and views from around SPAR.

Shop Window

A newsletter communicating Real Deals promotion packages and containing crucial info about getting the most out of the programmes.

Bulletins

Delivered weekly to each retailer from their local Retail Distribution Centre, featuring all the national and local news.

SPAR Virtual Academy

A searchable online database that contains all of the information and advice you need to run a successful SPAR, available in an instant.