We will be targeting select shoppers via digital media across Facebook, Instagram, Google and YouTube. Those shoppers can then redeem a scratch card at their local store to enter the prize draw.

FAQs

Q: Do shoppers have to buy anything to receive a scratch card?

A: Technically, no. This is a footfall driving initiative in which we are targeting potential shoppers but we would hope they would be inclined to purchase once in-store.

 

Q: How many times can I give out a scratch card?

A: Once a day per customer who shows the correct advert.

 

Q: The customer has showed something that looks slightly different to the advert – what do I do?

A: Either of the below will allow shoppers to qualify for a Love Summer Prizes scratch card:

 

Q: A customer has seen another customer be given a scratch card, what do I do?

A: If a customer who does not qualify for a scratch card requests one, it is the retailer’s discretion if they would like to give the customer a scratch card. Technically, the customer shouldn’t receive one, however it is understood that loyal customers and customer service factors may be an exception.

 

Need help? Contact your BDM.